Call Us 0411 663 983 · lechat@lechateau.com.au

TERMS AND CONDITIONS

General

Le Château is a private residence and guest staying here are by invitation only.

Although all care is taken, no responsibility is accepted and as such all guests have their own “duty of care”.

Our insurance does not cover any of your personal items or equipment you bring to Le Château, so please ensure that your property is adequately covered by your own personal insurance.

Bookings

A deposit of one night’s accommodation per room is payable at time of booking. The outstanding balance of your account is to be “Paid on arrival”

Prices are fixed when the deposit is accepted.

Check in time is 2pm and check out is 10am. Other times may be available by discussion with Stuart.

There is a minimum booking of 2 nights for weekends and 3 nights for long weekends.

A one night booking on a weekend may be available if you call on the Thursday before.

Rates and conditions are subject to change and are correct as at October 2015.

For your added security, this property is only managed in Australia and we never request payments be made to overseas bank accounts

Special group booking rates are available call Stuart for information.

Deposit Payments

A deposit of the equivalent of one nights accommodation costs is required at time of booking.

Credit Card Payments can be made over the phone or via email.

Direct Deposit Details
Acct Name: Le Chateau Nelson Bay
BSB: 112 879 
Acct No: 431228322
BANK: St George Bank
4-16 Montgomery Street
Kogarah NSW 2217 Australia
SWIFT/BIC: SGBLA2S
Routing No: 021 000 021

Cheques posted to Le Chateau, PO Box 273, Nelson Bay NSW 2315 (as long as cleared prior to your arrival)

Cancellation Policy

When cancelled up to 21 days before arrival date, your deposit less $50 administration fee will be refunded

When cancelled up to 7 days’ before arrival date, your deposit, less $100 administration fee, will be refunded

When cancelled between 7 days and 48 hours, one night’s tariff may be retained at our discretion

When cancelled with less than 48 hours notice, your deposit is not refunded

Depending on circumstances the deposit may be applied to another booking at the owners discretion.